Job Seekers
Ready to take the next step toward work?
We’ll work with you to build a plan and connect you to the right supports along the way
If you’ve been referred to EmployNext through Alberta Supports, we’re here to guide you.
We work with you one-on-one to understand your goals and connect you to the programs, services, and supports that can help you move toward meaningful, sustainable employment.
This initiative is funded by the Government of Alberta
How we can help
EmployNext supports individuals in Alberta’s South Zone who have been referred through Alberta Supports by the Government of Alberta. We guide you through an intake process to connect you with local employment programs and wraparound supports that match your goals and needs.
These services are delivered through accessible Resource Centres across metro and non-metro communities, with a network of more than 30 programs and over 120 services, supporting people with disabilities, job seekers, individuals experiencing homelessness, and those needing financial, safety, or family support.
All services are provided at no cost to you through Government of Alberta funding.
A straight-forward journey to sustainable employment
Metro Job Seekers Journey
For Job Seekers in Calgary
- Your worker from Alberta Supports refers you to EmployNext
- We contact you to set up a meeting
- You meet with us to talk about your goals and needs
- Together, we make a simple plan for your next steps
- We connect you to the right programs and supports in your community
- We check in with you to support your progress, even after you start working
Non-Metro Job Seekers Journey
If you live outside Calgary, we connect you to programs and supports in your community that match your needs. These providers will work with you directly to help you build skills, find work, and stay on track long-term.
If you’ve been referred to EmployNext, we’re here to help you take the next step.
Reach out to your nearest Resource Centre to start building your plan and accessing supports.
What does EmployNext powered by Serco do?
EmployNext powered by Serco, connects job seekers in Southern Alberta to local employment and community support, helping individuals navigate programs and access services they need to move towards their employment goals.
Are EmployNext’s services free?
Yes, EmployNext provides services at no cost to eligible Albertans through funding provided by the Government of Alberta.
How can I register?
An individual is referred to EmployNext through their Alberta Supports worker after which they are contacted by us within 5 business days to initiate services.
What if I haven’t been referred yet but wish to participate?
If you haven’t been referred yet, please contact your Alberta Supports worker for more information.
What happens during my first appointment?
During your first appointment, a case manager will be assigned to you who will work with you one-on-one to understand your goals, assess your needs, barriers and preferences, and connect you to the right programs, services, and supports that you need to thrive.
How long does it take to secure employment?
Every person’s employment journey is different. Your Case Manager will work with you to develop a personalized Action Plan and provide ongoing support to help you achieve your employment goals through tailored support.
“I struggle with addiction and have unstable housing accommodation that creates a barrier for me towards employment, how can I be assisted?”
Depending on your needs, you will receive access to community service providers to help address a range of diverse personal, social and practical challenges that can affect employment success. EmployNext coordinates warm handoffs to your local community support ensuring you get the support you need before beginning your employment journey.
“I have been transferred from AISH to ADAP and this transition has made me feel uncertain, how can I be assisted?”
We acknowledge that transition periods can create uncertainty and questions. EmployNext is committed to being responsive, transparent and collaborative as we look to establish and strengthen our relationship with individuals by providing guidance and support for when they are ready to begin their employment journey.
How is my personal information protected?
EmployNext Alberta takes your privacy seriously. We use secure systems, encryption, role-based access controls, staff training, and confidentiality requirements to help protect your personal information from unauthorized access, use, or disclosure. Personal information collected as part of Alberta program delivery is stored in Canada and is used only as needed to provide services, meet legal requirements, and support program operations. EmployNext does not sell personal information. For more information about how your information is collected, used, and protected, please review our Privacy Policy at ab.employnext.ca/privacy-policy
Will EmployNext continue working with me after I secure employment?
Yes, EmployNext is committed to providing continuous engagement and check-ins with Job Seekers for up to one year after employment is secured.
“I do not live in Calgary and am located in a Non-Metro region, how can I access support?”
In Non-Metro regions, EmployNext will work with you to understand your needs and conduct warm handoff referrals to your local Employment Service Providers and Community Supports ensuring that you get the right support you need.
What happens if I disagree with part of my assessment or plan?
Your assessment and Action Plan are developed collaboratively and are intended to reflect your goals, needs, and preferences. If you disagree with any part of your assessment or plan, we encourage you to discuss your concerns with your Case Manager. We will listen to your feedback, review the information together, and work with you to make adjustments where appropriate. EmployNext is committed to providing voluntary, individualized services that respect your choice, dignity, and participation in decision-making.
Do you offer virtual appointments?
Yes, we offer appointments in whichever manner meets your needs: in-person, phone, and virtual, making it easier to connect with your Case Manager from wherever you are.